Dukaan Plan Features

Features

Product Management and Catalog

Bulk Catalog Operations

Facilitates mass changes to the catalog, saving time on bulk operations.

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Inventory Management

Manages stock levels, preventing overselling and stockouts.

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Discounts & Coupons

Creates promotional offers with discounts and coupons to attract customers.

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Platform access

Grants varying levels of access to the platform for different user roles.

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Custom Domain

Lets you personalize your store with a custom domain name.

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Product Attributes

Defines specific characteristics for each product, aiding in detailed categorization.

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Multi-Store

Manages multiple storefronts from a single platform, ideal for diverse product lines.

Webhooks

Enables real-time communication with other services and applications through automated webhooks.

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Digital products

Supports the sale of digital goods like ebooks, music, and software

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Product filters and attributes

Enhances product searchability with filters and specific attributes.

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Duplicate orders

Allows for easy duplication of orders, streamlining repeat purchases.

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Product FAQ plugin

Incorporates a FAQ section for each product, answering common customer queries.

Store Design and Customization

Premium Themes

Offers a range of professionally designed themes to enhance the visual appeal of your store.

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Code Editor

Provides a code editor for advanced customization and unique design tweaks.

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Mega Menus

Features expansive, multi-level dropdown menus for easy navigation and showcasing extensive products.

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Custom Pages

Lets you create additional pages for content like FAQs, contact information, or company history.

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Media Library

Organizes and stores media files like images and videos for easy access and use in your store.

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Brand information

Showcases your brand’s story, values, and unique selling points to connect with customers.

Custom header & footer script inserter

Allows the insertion of custom scripts in the header and footer for advanced customization.

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URL redirect

Redirects visitors from old URLs to new pages, preventing 404 errors and improving user experience

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Communication and Customer Service

Customer Notifications

Sends timely notifications to customers about order status, offers, and updates.

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Custom SMTP

Allows the use of a custom SMTP server for sending emails, offering more control over email communications.

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Whatsapp chat bubble

Displays a WhatsApp chat bubble on the store for instant customer communication and support.

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Analytics, Reporting, and Management Tools

Audiences

Helps segment and understand your audience for targeted marketing and improved sales.

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Dukaan Basic Plugins

Includes basic plugins to enhance store functionality and user experience.

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Third Party Plugins

Supports integration with various third-party plugins for additional features and customization.

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Bundles

Allows the creation of product bundles for promotions and special offers.

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Dukaan Service fee

Dukaan charges a service fee on sales made through the platform. Not applicable for manual orders. Capped ₹200 at per order.

Automated Returns & Replacements

Automates the process of handling returns and issuing refunds, improving customer satisfaction.

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Dukaan Premium Plugins

Offers advanced plugins with premium features for enhanced store capabilities.

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Dukaan Enterprise Plugins

Provides specialized plugins designed for enterprise-level e-commerce needs.

Staff Accounts

Enables the creation of multiple staff accounts with different access levels.

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Multi-Warehouse

Supports management of inventory across multiple warehouses for efficient logistics.

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Razorpay PG

Integrates with Razorpay for secure and versatile payment gateway options.

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Business Analytics Module

Provides comprehensive business analytics for data-driven decision-making.

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Manual Payments

Allows manual payment methods for flexibility in transaction processing.

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Google merchant center

Integrates with Google Merchant Center for managing online product listings and advertisements.

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Google search console

Connects with Google Search Console to monitor and optimize website visibility in Google search results.

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PhonePe PG

Integrates with PhonePe as a payment gateway, enabling seamless and secure digital payments for customers.

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E-commerce Operations and Logistics

Dukaan Delivery

Provides a branded delivery service for handling and shipping orders.

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COD Charges

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Real-Time Shipping Rate

Calculates shipping costs in real-time, providing accurate rates to customers.

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Connect Your Own Shipping Account

Lets you integrate your own shipping carrier account for more control over logistics.

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Shiprocket

Integrates with Shiprocket for efficient order processing and logistics management.

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Pincode/distance based delivery

Offers delivery services based on the customer’s location or pincode.

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Store locator

Helps customers find physical store locations easily with an integrated map.

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Woocommerce importer

Facilitates easy import of product listings and data from WooCommerce.

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Gumroad importer

Enables the import of products and data from Gumroad.

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Marketing and Customer Engagement

Automated Abandoned Cart Recovery

Recovery messages will be sent from Dukaan’s Whatsapp/Email account, at FREE of cost. Recovers lost sales by reminding customers of items left in their carts.

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Blogs Section

Engages customers with relevant content, driving traffic and improving SEO.

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Countdown timer

Creates urgency and encourages quick purchases by displaying a timer for limited-time offers.

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Trusted badges

Builds customer trust by displaying certifications and secure payment badges.

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Hellobar

Displays announcements, offers, or alerts at the top of the website for higher visibility.

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All-in-one SEO

Optimizes your site for search engines, improving visibility and traffic.

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Product reviews and ratings

Allows customers to leave feedback, enhancing product credibility and providing social proof.

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Facebook pixel

Tracks and analyzes customer interactions on your site, optimizing Facebook ad campaigns.

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Adwords conversion tracking

Measures the effectiveness of Google AdWords campaigns in driving conversions.

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Loyalty points and customer referrals

Rewards customers for purchases and referrals, fostering loyalty and repeat business.

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Product scarcity

Indicates limited stock to encourage quick buying decisions.

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Upsell & cross-sell

Suggests related or complementary products, increasing average order value.

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Facebook server side events

Sends customer interaction data directly to Facebook, enhancing ad targeting and reporting.

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Wishlist

Enables customers to save products to a wishlist for future purchase.

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Sales and Conversion Optimization

Amazon reviews importer

Imports customer reviews from Amazon, enhancing product credibility with existing feedback.

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Checkout timer

Encourages quick checkouts by displaying a countdown timer at the checkout stage.

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Stock override

Allows for manual adjustment of stock levels, overriding automatic inventory tracking.

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Bag control – set min & max price limits

Sets minimum and maximum price limits for orders, controlling purchase quantities and values.

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Size chart

Provides a size guide for products, helping customers make informed choices and reducing returns.

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